Shipping policy
Last updated: 16/05/2026
📦 Shipping Policy
Thank you for shopping with Meadow Lane Collective ! We’re committed to getting your order to you safely and as quickly as possible. Below you’ll find all the details about our shipping rates, timelines, and important info for international orders.
🌏 Where We Ship
We currently ship within Australia and New Zealand
All orders are shipped from our studio on the Gold Coast, Australia.
🚚 Shipping Rates (Under 5kg)
| Region | Shipping Cost |
|---|---|
| Australia | $11.99 AUD |
| New Zealand | $30.00 AUD |
All orders include tracking. You'll receive a tracking number once your parcel is on its way.
⏱ Estimated Delivery Times
| Region | Estimated Time |
|---|---|
| Australia | 2–8 business days |
| New Zealand | 10-21 business days |
Please note that delivery times are estimates only and may vary depending on your location and any delays with carriers.
🎯 Tracking Your Order
Once your order is packed, you’ll receive a tracking link via email so you can follow its journey from our door to yours.
❓ Lost or Delayed Orders
If your parcel hasn’t arrived within the estimated time frame, please contact us at Admin@meadow-lane.com and we’ll be happy to help you track it down or resolve the issue.
Please note that Meadow Lane Collective is not responsible for lost or damaged parcels while in transit. Each parcel has a total claimable amount of $100 from Australia Post if a parcel becomes lost or damaged.
If you have any questions about shipping that aren’t covered here, feel free to get in touch, we’re here to help 💌